Legal

Terms of Service

These Terms of Service govern your access to and use of Draftroom and related services.

Effective date: March 16, 2026

Agreement
By using Draftroom, you agree to these terms.

These Terms of Service ("Terms") form a binding agreement between you and Draftroom Technologies Private Limited ("Draftroom," "we," "us," or "our") regarding your access to and use of our website, software, applications, and related services.

If you are using Draftroom on behalf of a company, studio, or other entity, you represent that you have authority to bind that entity to these Terms.

1. Eligibility and Accounts

You must provide accurate information when creating an account and keep your login credentials secure. You are responsible for all activity that occurs under your account.

You must promptly notify us at thaherster@gmail.com if you believe your account has been accessed without authorization.

2. Use of the Services

Draftroom provides project collaboration, review, file organization, approvals, communication, and related workflow tools for teams and businesses.

You agree not to misuse the services, interfere with platform operations, attempt unauthorized access, upload unlawful content, or use the platform in a way that violates applicable law or third-party rights.

3. Customer Content

You retain ownership of the files, comments, data, text, media, and other content you upload or submit to Draftroom ("Customer Content").

You grant us a limited, non-exclusive right to host, process, transmit, store, and display Customer Content solely as necessary to operate, secure, maintain, and improve the services.

You are responsible for ensuring that you have all rights and permissions necessary for the Customer Content you upload.

4. Acceptable Use

You may not use Draftroom to:

  • upload malicious code, viruses, or harmful material,
  • infringe intellectual property or privacy rights,
  • harass, abuse, defame, or harm others,
  • reverse engineer or attempt to extract source code except where allowed by law,
  • resell, sublicense, or exploit the service beyond the permitted use case.
5. Subscriptions, Billing, and Payments

Certain features of Draftroom may require a paid subscription, pilot agreement, or custom enterprise arrangement. Pricing, billing frequency, storage limits, and usage limits will be described at the point of purchase, order form, proposal, or other commercial agreement.

You authorize us or our payment processor to charge applicable fees, taxes, and renewals according to your selected plan or contract.

6. Refund Policy

Except where required by law or explicitly stated in a separate written agreement, payments made for Draftroom subscriptions, pilots, setup fees, implementation fees, or other paid services are non-refundable.

If Draftroom offers a free trial, pilot period, or promotional access, you are responsible for evaluating the service during that period before committing to a paid plan.

Any approved refund, credit, or commercial exception will be provided solely at our discretion or as stated in a signed order form or service agreement.

7. Cancellation Policy

You may cancel your subscription or choose not to renew it at any time. Unless otherwise stated in a separate agreement, cancellation will take effect at the end of the current billing cycle, and you will continue to have access to the paid features until that period ends.

Cancelling a subscription does not entitle you to a refund for amounts already paid, except where required by law.

If you are on a custom contract, enterprise plan, annual commitment, pilot agreement, or statement of work, cancellation terms may be governed by that separate agreement.

8. Suspension and Termination

We may suspend or terminate access to the services if you violate these Terms, pose a security risk, fail to pay applicable fees, or use the services in a manner that may cause harm to us, the platform, or other users.

9. Intellectual Property

Draftroom and all related software, branding, design, features, and platform elements are owned by Draftroom Technologies Private Limited or its licensors and are protected by applicable intellectual property laws.

10. Availability and Changes

We may update, improve, modify, or discontinue parts of the service from time to time. We do not guarantee uninterrupted or error-free availability of the services.

11. Disclaimer of Warranties

To the maximum extent permitted by law, Draftroom is provided on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory.

12. Limitation of Liability

To the fullest extent permitted by law, Draftroom Technologies Private Limited will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or business opportunities arising out of or related to your use of the services.

13. Indemnification

You agree to indemnify and hold harmless Draftroom Technologies Private Limited, its directors, officers, employees, and affiliates from claims, damages, liabilities, and expenses arising out of your use of the services, your Customer Content, or your violation of these Terms.

14. Governing Law

These Terms are governed by the laws of India, unless a separate written agreement states otherwise. Courts with competent jurisdiction in Kerala, India shall have jurisdiction over disputes arising from these Terms, subject to applicable law.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised version on this page and update the effective date above. Continued use of the services after the updated Terms become effective constitutes acceptance of the revised Terms.

16. Contact

For any questions about these Terms, billing, refunds, or cancellations, contact us at:

Draftroom Technologies Private Limited

https://draftroom.works

thaherster@gmail.com