Privacy Policy

We may collect the following categories of information:

• Account information: name, email address, password credentials, company or workspace information, billing contact details, and account settings.
• User content: files, comments, review notes, project data, metadata, uploads, attachments, task data, approvals, and other materials submitted to Draftroom.
• Usage information: log data, browser type, device information, IP address, pages viewed, feature usage, access times, clicks, session activity, and referring URLs.
• Payment and billing information:subscription details, invoices, transaction status, billing history, and related payment metadata. Full card details may be processed by our payment processors and not stored directly by us.
• Communications: support emails, messages, feedback, survey responses, and other communications you send to us.
• Cookies and similar technologies:information collected through cookies, session tokens, analytics tools, and similar tracking technologies used to operate and improve the service.

We may use collected information to:

• provide, operate, maintain, and improve Draftroom,
• create and manage accounts, workspaces, and project access,
• enable file storage, project collaboration, reviews, comments, and approvals,
• process subscriptions, billing, invoices, and payments,
• respond to support requests, feedback, and inquiries,
• monitor usage, troubleshoot issues, and improve performance and reliability,
• detect, prevent, investigate, and address fraud, abuse, or security incidents,
• comply with legal obligations and enforce our terms and policies,
• send service-related notices, operational communications, and important updates.

We may disclose information to the following categories of recipients:

• Service providers and vendors:hosting providers, infrastructure providers, storage providers, analytics providers, customer support tools, email delivery services, and payment processors that help us operate the service.
• Your organization or workspace members:information you submit to a shared workspace or project may be accessible to admins, team members, collaborators, reviewers, or others you authorize within Draftroom.
• Professional advisors: lawyers, auditors, accountants, insurers, and consultants where reasonably necessary.
• Authorities and legal recipients:courts, regulators, law enforcement, or government authorities when disclosure is required by law or reasonably necessary to protect rights, safety, or property.
• Business transferees: in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

Information may be disclosed by the following methods:

• through in-product access within shared workspaces, projects, and share links,
• through dashboards, admin tools, and account management interfaces,
• through secure APIs, storage systems, and hosted infrastructure providers,
• through email, support systems, payment systems, and related integrations,
• through legal process, regulatory submissions, or formal compliance responses.

We only disclose information to the extent reasonably necessary for the purposes described in this Privacy Policy, subject to applicable law.

Draftroom may use cookies, local storage, session identifiers, and similar technologies to keep users signed in, remember preferences, measure usage, improve functionality, and understand service performance.

We may also use analytics or product usage tools to understand how users interact with Draftroom and improve product experience.

We retain information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, enforce agreements, and maintain legitimate business records.

Retention periods may vary depending on the type of information, the nature of the customer relationship, and legal or operational requirements.

We use reasonable administrative, technical, and organizational safeguards designed to protect personal and business information from unauthorized access, alteration, disclosure, or destruction.

• access controls and authentication mechanisms,
• role-based permissions within the platform,
• encrypted data transmission over HTTPS/TLS where applicable,
• secure infrastructure and cloud storage providers,
• logging, monitoring, and incident response practices,
• restricted internal access on a need-to-know basis.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your information may be processed by third-party providers that support hosting, storage, analytics, payment processing, communications, and related service delivery.

Where applicable, information may be stored or processed in jurisdictions other than your own, subject to contractual, technical, or operational safeguards we consider appropriate for the service.

Depending on applicable law, you may have rights to access, correct, update, or delete certain personal information, or to object to certain uses of your data.

You may also request account closure or contact us regarding privacy-related inquiries at thaherster@gmail.com.

Draftroom is not intended for children, and we do not knowingly collect personal information from children in violation of applicable law.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above.

Continued use of the services after the updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, to the extent permitted by law.

For privacy-related questions, requests, or complaints, contact us at: