Draftroom Support

Support & Contact

Need help with Draftroom, account access, billing, or project-related issues? Reach out to our team using the details below.

Get in touch
Contact our support team for assistance with product, account, or technical issues.

Email Support

thaherster@gmail.com

Domestic Telephone

+91 9847 303065

Registered Company Address

.draftroom

Uru Boards,

U.C.College P.O

Kochi, Kerala 683102

India

Support Hours

Monday to Friday, 9:30 AM – 6:30 PM IST

Support topics
Common areas where we can help.

Technical Support

File access, syncing, uploads, previews, comments, and workspace issues.

Billing & Account

Subscription, invoicing, seat changes, and account access requests.

Frequently asked questions
Quick answers to common support questions.

Response expectations
What to expect after contacting us.

General support

We aim to respond to standard support requests within 1–2 business days.

Account & billing

For account verification or billing-related requests, please include your workspace name and registered email address.

Technical issues

Please include screenshots, project name, and a short description of the issue for faster resolution.